Refund and Returns Policies

REFUND AND RETURN POLICIES

Training Programs:

  1. Full Refund:

    • A full refund will be issued if the participant cancels their enrollment within 48 hours of Orientation, once students attend Orientation, full refunds will not be issued.

  2. Partial Refund:

    • If cancellation occurs after orientation and prior to the first day of class, a partial refund may be offered.

  3. No Refund:

    • In cases where a student doesn’t have a compelling reason as listed in our Special Circumstances then a refund will not be issued.
    • If a student withdraws from the class due to personal preference or dissatisfaction, it does not qualify as a valid reason for a refund.

  4. Transfer of Enrollment:

    • In some cases, participants may be allowed to transfer their enrollment to a future training program or to another eligible participant.

  5. Special Circumstances:

    • Consideration for refunds may be given in exceptional circumstances, such as medical emergencies, with appropriate documentation.

It’s important for individuals to carefully review the specific refund policy of the training program they are considering, as details can vary. Additionally, Latinas Welding Guild may have specific terms and conditions that participants need to be aware of regarding refunds and will make these available to all students.

CUSTOM FABRICATION SERVICES:

 

  1. Cancellation Period:

    • Clients may cancel their fabrication project within a specified period after initiating the contract to be eligible for a refund.

  2. Full Refund:

    • A full refund will be issued if the cancellation occurs within the agreed-upon cancellation period.

  3. Partial Refund:

    • After the initial cancellation period, a partial refund may be provided, taking into account any costs or work already completed.

  4. No Refund:

    • No refund will be granted for cancellations made beyond a certain point in the project timeline, especially if significant work or expenses have been incurred.

  5. Quality Concerns:

    • Clients have a specified period after the completion of the project to report any concerns related to the quality of work. If valid quality issues are identified, appropriate measures will be taken, which may include a refund or correction of the work.

  6. Client Responsibilities:

    • Clients are responsible for providing accurate project specifications and approvals. Changes to the project scope may incur additional costs.

  7. Force Majeure:

    • In cases of unforeseen circumstances or force majeure events affecting project completion, the terms of the refund policy will be reviewed and adjusted as necessary.

  8. Communication:

    • Open and timely communication is encouraged to address concerns and potential refunds. Clients are advised to contact the fabrication team promptly to discuss any issues.

This policy is a general template, and specific terms may vary based on the nature of the fabrication project and the policies of the fabrication service provider. It’s recommended to review and agree upon the terms before initiating a fabrication project.

CUSTOM FABRICATION SERVICES:

 

  1. Return Eligibility:

    • Merchandise is eligible for return within a 24 hour period from the date of purchase, as indicated in the terms and conditions.

  2. Condition of Merchandise:

    • Returned merchandise must be in its original condition, including packaging, tags, and any accessories. Any signs of use or damage may affect the eligibility for a refund.

  3. Refund Types:

    • Refunds may be issued in the original form of payment or as store credit, depending on the customer’s preference and the policies of the business.

  4. Timeframe for Refunds:

    • Refunds will be processed within a specified timeframe after the returned merchandise is received and inspected.

  5. Return Shipping:

    • Customers are responsible for the cost of return shipping unless the return is due to an error on the part of the business, such as shipping the wrong item or a defective product.

  6. Defective or Incorrect Items:

    • If the merchandise is defective or incorrect, customers may be eligible for a full refund or a replacement, as determined by the Latinas Welding Guild Inc.

  7. Non-Returnable Items:

    • Certain items, such as personalized or custom-made merchandise, may be non-returnable. This information will be clearly communicated to the customer at the time of purchase.

  8. Refund Contact Information:

    • Customers should contact the Executive Director or Deputy Director with any concerns or inquiries regarding refunds and returns.

It’s important for customers to review the specific refund and return policy of the business before making a purchase, and for Latinas Welding Guild Inc. to clearly communicate their policies to customers.