TRAINING PROGRAMS
Program Enrollment & Refunds
- Full refunds may be requested within 48 hours of Orientation.
- Once a participant attends Orientation or the first scheduled class session, tuition becomes non-refundable.
- Partial refunds may be considered prior to the first day of class depending on expenses already incurred by Latinas Welding Guild.
- Missed classes, dissatisfaction, scheduling conflicts, or voluntary withdrawal do not automatically qualify for refunds.
- In exceptional circumstances, such as medical emergencies, refunds or transfers may be reviewed on a case-by-case basis with appropriate documentation.
Transfers & Deferrals
- In some situations, enrollment may be transferred to a future cohort or eligible participant at the discretion of Latinas Welding Guild.
- Transfer requests must be submitted in writing.
Certification & Attendance
- Certifications are based on participant performance and attendance requirements.
- Refunds will not be issued due to unsuccessful certification attempts.
CUSTOM FABRICATION SERVICES:
Deposits & Project Payments
- Deposits for custom fabrication projects may be non-refundable once materials have been purchased, design work has begun, or fabrication has started.
- Additional charges may apply for project revisions, scope changes, expedited timelines, delivery, or installation services.
Project Cancellations
- Clients requesting cancellation prior to project initiation may be eligible for a partial or full refund depending on costs already incurred.
- Once fabrication work has begun, refunds will be limited based on completed labor, materials, and project expenses.
Quality Concerns
- Clients should notify Latinas Welding Guild of any quality concerns within 7 days of project completion.
- LWG will review concerns and determine appropriate corrective action if necessary.
Client Responsibilities
- Clients are responsible for approving project specifications, measurements, and design details prior to fabrication.
- Delays caused by client communication, approvals, or scope changes may affect timelines and pricing.
MERCHANDISE & WORKSHOP PRODUCTS
Returns & Exchanges
- Merchandise returns or exchanges may be accepted within 14 days of purchase if items are unused and in original condition.
- Custom-made, personalized, or fabricated items may not be eligible for return.
Damaged or Incorrect Items
- If an item is defective or incorrect, customers should contact Latinas Welding Guild within 7 days of receiving the item.
Refund Processing
- Approved refunds will be processed to the original form of payment whenever possible.
CONTACT INFORMATION
Questions regarding refunds, returns, cancellations, or transfers may be directed to:
Latinas Welding Guild
Email: info@weldingguild.com